MedWorks Connect · For Insurance Providers
Route Your Members.
Settle in Real Time.
Insurance Connect routes your members into the MedWorks network and settles claims in real time — no more ER defaults, no more 6-week reimbursement cycles.
Schedule a Walkthrough Existing Provider? Sign In →The Full Insurance Connect Platform
Real-time policy validation. In one box.
Live GOP coordination, member routing, claims documentation, and audit-grade reporting — shipped as a single insurance-grade platform that plugs into the MedWorks network.
- Live appointment + GOP tracking
- Multi-user team access with roles
- HIPAA / PIPEDA / LFPDPPP compliant
- Real-time policy validation platform
The Out-of-Country Care Problem
Your Members Are Sick.
The Claims Process Is Broken.
When a member needs care abroad, the current path is broken: emergency room visits that bloat claims, reimbursement requests with missing receipts, frantic call-center conversations across time zones, and disputes that drag on for months.
Emergency Room Default
Without a network in-country, members default to the ER for issues that should have been a $40 telemedicine visit. Your claim costs balloon.
Reimbursement Friction
Members pay out of pocket, then chase you with foreign-language receipts. Disputes spike. Member satisfaction drops.
No Real-Time Visibility
By the time the claim hits your desk, the care episode is closed. You learn what happened. You never get to direct what happens.
Insurance Connect
From Reactive Claims to Real-Time Coordination.
Insurance Connect plugs your network directly into the MedWorks care delivery layer. The moment a member books care, you see it. The moment a GOP is needed, you can approve it. The moment care is delivered, the claim is already documented and settled.
No more reimbursement chases. No more ER defaults. No more disputes.
Without Insurance Connect
With Insurance Connect
What You Get
Everything You Need to Coordinate Care Globally.
Live Appointment Tracking
See every member booking — past, current, upcoming. Sort, filter, and track status from initial request through completion.
GOP Upload & Coordination
Upload Guarantee of Payment documents directly into the case file. Automatic status updates when GOPs are received, approved, or need amendment.
Pricing Approval Workflow
Receive pricing requests from MedWorks. Approve, request changes, or offer alternative quotes. Full audit trail on every decision.
Secure Records Access
Pull patient documents, medical records, and insurance cards for any assigned appointment. HIPAA-compliant, fully encrypted.
Multi-User Team Access
Add adjusters and care coordinators. Assign roles. Control visibility. Manage portal access across your organization.
Real-Time Reporting
Filter and track all appointments. Pull claim volumes, cost-per-case averages, and turnaround times. Export anytime.
Insurance Workflow
From Booking to Approved GOP — in Minutes.
Member Books Care
Your member books a MedWorks visit through Health Passport. System auto-flags them as covered under your network.
Pricing Sent to You
MedWorks sends the pricing breakdown to your designated email. Status: Sending pricing to insurance.
You Review in Portal
Open the case file. Review service, costs, and policy match. Status: Pending GOP.
Upload GOP
Approve and upload the GOP document. One-click. Provider is notified instantly.
Care Delivered
Member is seen. Records flow back. Status: Pending Clinic Details → Confirmed.
Claim Auto-Documented
Full audit trail, GOP, receipts, and clinical summary — all attached to the case. No reimbursement chase.
Outcomes
What Insurance Connect Changes.
↓60%
Average Cost per Out-of-Country Episode
↓75%
Reimbursement-Related Disputes
↑5×
Faster GOP Turnaround
↑92%
Member Satisfaction on First Care Touch
Aggregated across active MedWorks insurance partners. Individual results vary.
Who This Is For
Built for Insurance Teams Who Care About:
- International student health plans
- Travel and trip-protection policies
- Expatriate and global mobility coverage
- Group health plans with cross-border members
- Reinsurance partners managing claims volume
HIPAA-aligned · PIPEDA · LFPDPPP