Free to Use
No subscription required
Secure
Encrypted & private
Always Available
Access anytime, anywhere
View Your Appointments
See all your MedWorks appointments in one place — past, current, and upcoming. Get real-time status updates as your booking progresses.
- Status tracking from booking to completion
- Clinic name, address, and contact details on confirmation
- Appointment history for your records
AI Symptom Checker
Not sure where to go? Describe your symptoms and our AI triage assistant will help you understand the right level of care — from a quick telemedicine call to emergency services.
- Guided questions that narrow down your symptoms
- Clear recommendation: emergency, telemedicine, or in-clinic
- Save your assessment to your Health Passport to share with your provider
- Not a diagnosis — always backed by a disclaimer and professional booking option
Medical Documents
Access documents shared by your healthcare provider and upload your own. Everything organized by appointment.
- View insurance cards, prescriptions, and medical records
- Inline preview for images and PDFs
- Download any document at any time
Confirmation Details
When your appointment is confirmed, view your full clinic details — name, address, phone, and any special instructions from MedWorks.
- Clinic location with address and phone
- Confirmation notes from your coordinator
- Attached documents and instructions
Digital Health ID
Your MedWorks Health Passport includes a digital ID card with your name, member number, and a QR code for quick identification at clinics.
- Unique member ID number
- QR code for clinic check-in
- Download your ID card as an image
Profile Management
Keep your contact information current. Update your name, phone, address, and communication preferences anytime.
- Edit personal details
- Update address and phone number
- Manage notification preferences
Privacy & Security
Your data is protected with industry-standard encryption. You control what's visible and can delete your account at any time.
- Secure email and password login
- Document visibility controls
- Full account deletion option
* The AI Symptom Checker is an informational triage tool only. It does not provide medical diagnoses and is not a substitute for professional medical advice. Always consult a qualified healthcare provider for medical decisions.
Getting Started
Create Your Account
Register with your email and password. It takes less than a minute.
Book or Link Appointments
Your MedWorks appointments automatically appear based on the email you registered with.
Access Your Records
View documents, confirmation details, and your digital health ID card anytime.